Ugh, today was the Second time one of my residents yelled at me. So this person paid his rent late today, and as per the Rental Agreement, you pay late, you get a $50 late fee...BLACK AND WHITE! I checked my box this morning around 9ish and his check wasn't there. We left and did some shopping, come home, check the box, and it's there but without the late fee. So I called him telling him that today was the 6th and he would have to pay a late fee. "What!! That is ridiculous, it's a holiday weekend, the check won't even show up today, I didn't want to wake you up by bringing it by at midnight last night (yeah that was a good one), you're just being arbitrary, I'm on a fixed income (always love that one)!" etc etc etc....I was trying to be as professional as possible stating "I understand but your rental agreement says....you are responsible"...but he kept yelling at me like I'm singling him out to pay a late fee. So I start to get upset and am like "please don't yell at me, I will talk to my manager and see if he wants to overturn your appeal, but I will not hear from him until tomorrow so I will let you know TOMORROW!" pause: ya know how you start to get upset when someone is yelling at you and you are trying not to yell back at them but your voice starts to quiver and get shaky?...yeah that was me.
So he keeps yelling at me and then says "what are you trying to put on a performance right now for your husband?" and by that time, I was DONE talking to him. "LOOK, SIR, you are NOT listening to me and I CANNOT talk to you anymore so when I hear back from my managaer I WILL LET YOU KNOW!!....and then I hung up on him...........*sigh*
what a jerk. People just pay your rent on time
Ahhhhh I feel better.
Oh yeah this is what we did this weekend. Baseball. Free. Fireworks. Friends. Transvestite. Fight. Fun!
Wow, what a jerk! You brave soul. Good work.
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